You may return new, unopened items sold and fulfilled by RedRoosters.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error. Please include your contact information so we can contact you once we receive the returned order. Returned orders should be sent to: Attn: Customer Service 6325 Santa Monica Blvd., Suite 102 Hollywood, CA 90038